Gaya APA
FANDY TJIPTONO,PH.D., GREOGIUS CHANDRA. (2005).
SERVICE,QUALITY & SATISFACTION (EDISI 3).
Surabaya:
Penerbit INFORMATIKA.
Gaya Chicago
FANDY TJIPTONO,PH.D., GREOGIUS CHANDRA.
SERVICE,QUALITY & SATISFACTION.
EDISI 3
Surabaya:
Penerbit INFORMATIKA,
2005.
Text.
Gaya MLA
FANDY TJIPTONO,PH.D., GREOGIUS CHANDRA.
SERVICE,QUALITY & SATISFACTION.
EDISI 3
Surabaya:
Penerbit INFORMATIKA,
2005.
Text.
Gaya Turabian
FANDY TJIPTONO,PH.D., GREOGIUS CHANDRA.
SERVICE,QUALITY & SATISFACTION.
EDISI 3
Surabaya:
Penerbit INFORMATIKA,
2005.
Print.